There are sometimes most Ecobank Nigeria Plc customers encounter issues or want to make an inquiry about Ecobank products or services but don’t know how to send across to their messages. Worry no more, because the main aim of this article is to show you how you can reach Ecobank. With the Ecobank Customer Care Number line or Ecobank Customer Care Live Chat there is no cost for alarm anymore.
One good thing about Ecobank customer care services is that they are always available 24/7 to attend to their customers’ needs. They also have well trained Ecobank customer care agents that are always ready to help. Below are the problems you can solve using the Ecobank Customer Care phone Number or Ecobank Customer Care Live Chat.
Features Of Ecobank Customer Care Number and Live Chat
Here are things you can carry out with the Ecobank Customer Care Number or Ecobank Customer Care online Chat:
- Account reactivation.
- Request For Cheque book.
- Card transaction issues.
- General Account issues.
- Stop cheque instruction.
- ATM card block request.
- Check Account balance.
- Online banking enquiries.
- Card PIN re-issue request.
- Request Statement of account.
- Reactivate dormant account.
- Reset Online banking password.
- Enquiries on Ecobank services and products.
- All complaints coming from all Bank products and services.
- Escalate issues that are unresolved on first contact to the relevant units.
- Calls to POS merchants to check the status of machine and reasons for low usage (Problems associated with E-Banking for follow-up).
Ecobank Customer Care Phone Number Lines
Should in case you want to talk to Ecobank customer care on phone, in order to resolve issues or make inquiries, below are numbers to dial. Ensure that you have airtime on your line because you will be charged by your service providers for the calls.
- Ecobank customer care number lines: (+2347005000000, +2348003262265).
- Eco bank customer care WhatsApp number: +234808760 3717.
Ecobank Live Chat
For those who prefer to contact Ecobank via the Ecobank online chat, you can use the information provided below. Besides, it is also more economical to contact Ecobank online than making calls.
- For Twitter users, you can lodge all your complaints to Ecobank Twitter handle @groupecobank.
- You can also send your messages or comments on Facebook to Ecobank Page.
- For complaints or enquiries, reach Ecobank customer care via this email [engcontactcentre@ecobank].
Note: It is important that you do not share your bank details here, to avoid being prey to scammers. we will not be held responsible for any malicious activities on your bank account. Channel all your complaints or inquiries to any of the Ecobank customer care info listed above.