There are two ways you can contact Fidelity Bank for enquiries or complaints. You can either reach them through the Fidelity Bank Customer Care Live Chat or the Fidelity Bank Customer Care Number. Most Fidelity Bank customers may want to make an enquiry about a Fidelity Bank product or service but don’t feel like visiting the banking hall. Worry no more because this article will show you various ways that you can make your enquiries or send your complaints.

Read Also: Fidelity Bank Mobile App

Fidelity Bank Nigeria Live Chat

One good thing about the customer care service is that they are always available 24/7 to attend to all your needs. The Fidelity bank customer care agents are also friendly, qualified and are always willing to help.

Things That Can Be Done Using Fidelity Bank Customer Care Number & Online Chat

  • Account balance enquiry.
  • ATM card block request.
  • Card transaction issues.
  • Cheque book request.
  • Account reactivation.
  • General Account issues.
  • Stop cheque instruction.
  • Online banking enquiries.
  • Card PIN re-issue request.
  • Reactivate Dormant Account.
  • Request Statement Of Account.
  • Reset Online Banking Password.
  • Mystery shopping exercises on request.
  • Information on Fidelity Bank services and products.
  • Cross-sell various products and services to select customers.
  • Every complaints & inquiry spanning across all Bank services and products.
  • Daily calls to PoS merchants to check on the status of machine and reasons for low usage (issues escalated to E-Banking for follow-up).

Read AlsoAll Nigeria Banks & Their USSD Money Transfer Codes

Fidelity Bank Customer Care Phone Number

Should in case you have any complaints or enquiries to make, you can simply use the Fidelity bank customer care number lines that are provided below. It is important that you have enough airtime before using this platform because you will be charged by your service providers for using this service.

  •  Fidelity bank customer care number lines: 01-448-5252;
  • Their customer care WhatsApp number: +2349030005252.

Read AlsoFidelity Bank Online Banking, Transfer Code

Fidelity Bank Nigeria Customer Care Online (Live) Chat

Should in case you fall under the category of those who prefer to have an online chat with Fidelity bank customer care, you can use the information provided below. The Fidelity Bank live chat is more economical than calling.

  • You can channel all your complaints on Fidelity Bank customer care Twitter handle @fidelitybankplc.
  • If you are on Facebook, you can send across your message or comments on Fidelity Bank Plc Page.
  • If you prefer to send your enquiries via an email, then send it to this email [true.serve@fidelitybank.ng].

NOTE: It is important that we warn against anyone dropping their bank details here in order not to be defrauded. If you have any issues or inquiries to make, you can do that using the Fidelity bank customer care number or the information provided above. You can drop your complaints here without your account information.

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